I am writing this as I wanted to send you something to explain how meaningful it was to have had a conversation with you in regard to my son's doxxing and also to express how excellent the website with the survey was for him.

This has been an extremely distressing time for our family with severe doxxing of my son.

His mental health, business and every other area of his life has been severely impacted by this aggressive and unwelcome behaviour by the social media community at large.

It is frightening and uncomfortable to think how people react without thinking of the long-term consequences for those that they target. In this case my son who has had to leave his home and was fearful for his safety.

When I found out about your service and also the ability to enact a response by starting with the survey it brought a degree of comfort around this horrible occurrence. It provided a way for us to get started on some kind of action that would lead us to recognition of his situation. Not only are the questions well worded but they also allowed him to express his horror at what has transpired, giving him professional recognition for his plight and indeed the plight of those that suffer this kind of unwanted and undeserved attention.

Having a conversation with you was also a game changer for me - his mother. It gave us a road map and some tools to implement as a way to move forward and start to deal with this attention on many levels. The ideas posited by you allowed us to get to work on creating something that he is able to use in a public space and also gave us ideas about how to express himself in a safe setting.

Thank you so much for your kindness, compassion and for lending an ear in what can be a very cruel and disruptive life changing event,

I wanted to take a moment to sincerely thank you for the support and guidance you provided during a challenging time for our business. Being targeted by unfair and harassing online reviews was both overwhelming and disheartening, but your expertise, responsiveness, and calm reassurance made all the difference.

Your help not only protected our reputation but gave us the confidence to move forward. We truly appreciated your clear communication, practical solutions, and the care you took in understanding our situation. It was refreshing to work with a team who not only provided technical support but also offered empathy and encouragement along the way.

Thank you again for standing by us and for the important work you do in supporting businesses like ours.

We decided to do a complete knock down and rebuild, and we couldn’t be happier. Crescentia made the entire process seamless, guiding us every step of the way and delivering a home that’s even better than we imagined!